Privacy policy

Privacy Policy

Effective Date: [20/07/2026]

Welcome to Shopzy.co.in ("we," "our," or "us"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit shopzy.co.in or make a purchase from our store.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping Address

  • Billing Address

  • Payment Information (processed securely through third-party payment providers)

  • Order History

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Pages Visited

  • Time Spent on the Website

  • Referral Sources

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Communicate order updates

  • Improve our website and services

  • Prevent fraud and unauthorized transactions

  • Send promotional offers and newsletters (only if you have opted in)

  • Comply with legal and regulatory requirements

3. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience.

Cookies help us:

  • Remember your preferences

  • Keep items in your shopping cart

  • Improve website performance

  • Analyze visitor behavior

  • Deliver a personalized shopping experience

You can disable cookies through your browser settings; however, some features of the website may not function properly.

4. Third-Party Services

We may use trusted third-party service providers to operate our business, including:

  • Payment gateways

  • Shipping and logistics providers

  • Analytics providers

  • Marketing platforms

  • Customer support tools

These service providers receive only the information necessary to perform their services and are expected to protect your information in accordance with applicable laws.

5. Payment Information

We do not store your complete debit card, credit card, or banking information on our servers.

Payments are securely processed through trusted third-party payment providers that use industry-standard encryption and security measures.

6. Data Security

We take reasonable technical, administrative, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders

  • Provide customer support

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our policies

When your information is no longer required, it will be securely deleted or anonymized where appropriate.

8. Customer Rights

Subject to applicable law, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information where legally permissible

  • Withdraw consent for marketing communications

  • Request information regarding how your data is processed

To exercise these rights, please contact us using the details below.

9. Children's Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of those external websites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.

The updated version will be posted on this page with a revised Effective Date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Website: [shopzy.co.in]
Email: [shopzy.co.in@gmail.com]
Business Address: [Jaipur, Rajasthan, India / Full Business Address]

We will make reasonable efforts to respond to your inquiries as promptly as possible.

By using Shopzy.co.in, you acknowledge that you have read, understood, and agreed to this Privacy Policy.